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Enormously useful. Surprisingly smaller.
Enormously useful. Surprisingly smaller.
Tern

Tern HSD P9 Cargo eBike in Blue

£3,700.00
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Hassle free returns

Returns

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 14 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Return Items by Post

You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

Send your package using a recorded delivery method (always keep a copy of your receipt!) to the following address:

TT Cycles
Units 6-8 Elm cross business park
Bradford on Avon
Wiltshire
BA15 2AY

Return Items to a store

Any item (excluding food and underwear) can be returned to including those made online. The item must be returned in ‘showroom condition’, with its original packaging, tags and with a valid receipt/delivery note.

Wrong size or you don't likethe item?

If returning items that are not suitable for either refund or exchange you are responsible for the delivery cost in returning it to us. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

New faulty items/ Wrong Item Received

If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we cannot be liable for your postage charges. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

Faulty Items

If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back to us you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund.

When returning the item please use Royal Mail1stClass Recorded* so that you have a tracking reference just in case! If your item arrived faulty, we will refund your postage cost. If the item was in full working order at the time of delivery to you, we cannot refund your return postage cost.

*In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1stClass Recorded or a lesser value service. We do not refund premium services.

Refunds

Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction,chequepayments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.

Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding ‘Special Delivery’) in the return of the item. If the products you ordered are delivered to you in good condition, but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.

Items won’t be considered lost until after 15 working days of items beingdispatched. Once the 15 working days are up, we will issue a refund or replacement.

Not received your order?

If you have not received your order, please call us on 01225 867187 and a member of staff can confirm the shipping date. Unfortunately, we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). Once the 15 working days have passed, we will be able to issue a full refund or resend your order.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
phil@apoyo.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at phil@apoyo.co.uk and send your item to: TT Cycles, Frome Road, Bradford on Avon, null GB BA15 1LE.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return.

Shipping
To return your product, you should mail your product to: TT Cycles, UNITS 6-8 ELM CROSS BUSINESS PARK, BRADFORD ON AVON, WILTS, BA15 2AY

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Tern HSD P9 Cargo eBike in Blue

Brand:Tern

Code:TERN2020

"Many ebikes on the market look like standard bikes with motor systems and batteries wedged in," stated Josh Hon, Tern team captain

"We started the HSD project with the goal of designing a better, more useful, ebike. That meant wiping away pre-conceived notions for things like frame design, riding geometry, and wheel size. The result is the HSD, a small bike that is just much more useful."

Easy to handle

Only 170 cm long, the HSD is shorter than a regular bike. It's a breeze to handle in tight spaces and goes easily where other bikes won't. The HSD flips up for convenient vertical parking and elevator rides, and can be flat-folded in seconds to go into bus racks and SUVs.

Ready to haul

Despite its diminutive stature, the HSD is a mid-sized cargo bike with serious hauling capacity. With a maximum gross vehicle weight of 170 kg (374 lb) and an XL-sized rack, it'll carry a week's worth of groceries or camping equipment for the weekend. It even has a dedicated trailer hitch mount, so adding extra cargo is a cinch.

The Atlas H rack is rated to 60 kg (132 lb) and compatible with many different child seat brands, including Thule Yepp and Bobike. An upcoming passenger kit will allow riders to continue carrying their kids as they grow older.

Comfier for everyone

The HSD resizes in seconds to fit riders from 150 to 195 cm (4'11" - 6'5") so everybody in the familyfrom teens to grandparentscan enjoy the ride. The new easy-step frame design offers a comfortable upright riding position for riders tall or small, as well as easy mounts and dismounts. Paired with an adjustable stem and seatpost, a suspension fork, and balloon tires, the HSD delivers a smoother and more comfortable ride even on the meanest cobblestone roads.

Safety-ready

The HSD gets its genes for strength and durability from the GSD. EFBE Prüftechnik GmbH, one of Europe's leading bicycle test laboratories, has tested the hsd frame and fork to 170 kg (374 lb) according to their own rigorous tri-test standard and the upcoming en cargo bike standards. In addition, the HSD is equipped with several safety features that make it ready for almost any situation: integrated front and rear lights, hydraulic disc brakes for all-weather stopping power, puncture-resistant tyres, and even reflective decals.

Powered by Bosch

The HSD is powered by Bosch's next generation performance line or active line plus motors. The motors are smooth, silent, and deliver power with a wonderfully natural feeling. And of course every motor and battery system is backed by bosch's best-in-class warranty and service.

A whole lot more

On top of all the standard features mentioned above, different hsd models are also packed with extras like gates belt drives, abus keyed-alike frame locks, and cane creek thudbuster suspension seatposts.

Features:

  • Bosch® Active Line Plus motor with Purion display
  • 400 Wh battery for a range of up to 110 km (69 mi)
  • Custom Suntour suspension fork
  • 9-speed Shimano® Alivio Shadow RD derailleur
  • Shimano hydraulic disc brakes
  • Abus® keyed-alike frame lock
  • Fits riders from 150 to 195 cm (4’11” – 6’5”)
  • Fits one Thule® Yepp Maxi, Yepp Nexxt Maxi, or Bobike® GO Maxi child seat—no adapters needed
Technical Information
  • Colour:
    HSD Blue
  • Wheel Size:
    20" wheels
  • Speeds:
    1 x 9
  • Weight:
    25.7 kg (56.5 lb)
  • Folding Size:
    163 x 40.5 x 86 cm (64" x 15.9" x 34")
  • Folding Time:
    5 sec
  • Frame Sizes:
    One size
  • Gear Inches:
    33" - 97" (2.65 - 7.72 m)
  • Distance: Seatpost To Handlebar:
    Min: 490 mm (19.3"); Max: 590 mm (23")
  • Distance: Saddle To Pedal:
    Min: 690 mm (27.2") Max: 1050 mm (41.3")
  • Suggested Rider Height:
    150 - 195 cm (4'11" - 6'5")
  • Max Gross Vehicle Weight:
    170 kg (374 lbs)
  • Max Rider Weight:
    120 kg. (264 lbs.)
  • Frame:
    Tern HSD, 6061-AL, patented design, Tern sliding dropouts, EFBE Tri-Test approved: 170 kg
  • Fork:
    Suntour custom for Tern, Chromoly steerer, 32 mm stanchions, Thru-axle, EFBE tested for 170 kg
  • Handlepost:
    Tern Physis 3D (G2), 3D forged, 5 patented technologies, 12°, 290 mm
  • Stem:
    Tern Andros (G2), adjustable, forged construction, patented technology
  • Headset:
    Tern Flux, cartridge bearings, Physis integrated
  • Handlebar:
    Tern Sweep, 6061-AL, Tern Andros adapted
  • Grips/Bar Tape:
    Ergon
  • Saddle:
    Tern HSD
  • Seatpost:
    Tern Telescope, 34.9/30.9 mm, 2014-AL
  • Seatpost Clamp:
    Tern Collar, 6061-AL, 2pc
  • Front Brake:
    Shimano, hydraulic disc, 180 mm rotor
  • Rear Brake:
    Shimano, hydraulic disc, 160 mm rotor
  • Brake Levers:
    Shimano, hydraulic disc
  • Brake Cable & Housing:
    Shimano, hydraulic disc
  • Front Wheel:
    Tern Atlas H, cargo wheel
  • Rear Wheel:
    Tern Atlas H, cargo wheel
  • Front Hub:
    Novatec, Thru-axle, sealed bearings
  • Rear Hub:
    Shimano disc
  • Spokes And Nipples:
    Stainless steel
  • Rims:
    Tern Atlas H, wide 35 mm
  • Tires:
    Schwalbe Big Apple, 55-406, puncture protection, Reflex
  • Shifter(s):
    Shimano Alivio, 1 x 9 spd, trigger
  • Rear Derailleur:
    Shimano Alivio Shadow
  • Crankset:
    Tern HSD custom
  • Cassette/Freewheel:
    Shimano 11-32T, 9 spd
  • Bottom Bracket:
    Motor integrated
  • Chain:
    9 spd, DHT for eBike, GST corrosion resistant coating
  • Pedals:
    Urban with non-slip surface
  • Shifter Cable & Housing:
    Jagwire LEX-SL, slick treatment, alloy ferrules
  • Motor:
    Bosch Active Line Plus (Gen 3), max speed 25 kph (EU); max speed 20 mph (US)
  • Battery:
    Bosch PowerPack 400
  • Display:
    Bosch Purion, 4 mode selectable, walk assist
  • Range:
    42 -110 km (26-69 mi)
  • Charger:
    Bosch Compact Charger
  • Bell:
    Aluminum
  • Chainguard:
    SKS Chainblade
  • Kickstand:
    Ursus, rear mount
  • Luggage Socket:
    Tern Valo Direct, 45 lux/190 lumens
  • Front Light:
    Tern Valo Direct, 45 lux/190 lumens
  • Rear Light:
    Herrmans H-Trace, for eBike
  • Fenders:
    SKS, stainless hardware
  • Rack(s):
    Atlas H rack, Atlas Rack Mount, 6 point mounting
  • Accessory:
    ABUS 5650L, keyed-alike with Bosch battery
Sizing Information
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